PONCHICO Loyalty Program

What is the Ponchico Loyalty Program?

We believe that all our customers desire to be unique and feel as a special.
In order to provide more benefits, additional discounts, gifts and many surprises to Ponchico Loyalty customers, we created Ponchico loyalty program. 

How can I become a member of the Ponchico Loyalty Program?

Ponchico loyalty customer can be any adult who fills the registration form through website.

What additional benefits do I get as a member of the Ponchico loyalty program?

After completing the purchase, Ponchico will give you 5% of the total purchase amount and you can use this amount for any subsequent purchase.

In this way, the collected amount in dinars is available after the order is completed and will appear on your profile.

If the package is not collected or delivered, the won amount will not be calculated. For more details visit HERE.

How is the Ponchico loyalty amount in dinars realized?

The Ponchico loyalty amount in dinars is realized through purchases.

LOYALTY PROGRAM - General rules

  • Customer will earn Ponchico loyalty amount in dinars from the total amount of purchase in same day as order is completet, which can be useable for the next order, or any of the following purchases.
  • Ponchico loyalty amount in dinars can be collected by every purchase, the validity of Ponchico loyalty amount in dinars is 365 days.
  • You will always be the first to know about new collections or upcoming promotions and discounts
  • Ponchico loyalty amount in dinars is not earned/redeemed based on payment type. Ponchico loyalty amount in dinars can ALWAYS earn/redeem with all types of current payment types (card payment/cash on delivery).
  • There is no minimum quantity to redeem your Ponchico loyalty amount in dinars. Whenever you want to redeem them, you can use them during checkout by your choice of your purchase.
  • There is no minimum cart amount from the purchase as limit to be eared your Ponchico loyalty amount in dinars.
  • For every purchase, you are able to earn it as 5% of the total amount of the completed purchase.
  • Earned Ponchico loyalty amount in dinars calculation is performed automatically by the system. When you complete your purchase, you will receive email and you are able to see your loyalty amount in dinars in your account dashboard.
  • Customers will be informed about deducted Ponchico loyalty amount in dinars from her account by the email automatically after completing next order purchasing.
  • " Ponchico loyalty amount in dinars " can not transferable to other persons and can only be used by a member of the loyalty program.
  • Loyalty customers can encounter with surprises on the customers' benefits at any time in terms of redeeming/Earning Ponchico loyalty amount in dinars which will be informed to all loyalty customers in meantime.
  • If you decide to return the goods purchased or in the online shop, the Ponchico loyalty amount in dinars is automatically deducted upon the approved return and return of the product.
  • Loyalty member can encounter with Awarded/Discounted sale price of products or/and special campaigns with different information which share by the email.
  • Ponchico.com reserves the right to change the application / Ponchico loyalty amount in dinars on the basis of which amount of the discount is determined.
  • Ponchico loyalty amount in dinars redeeming is not valid during campaign periods. Ponchico loyalty amount in dinars earning is valid during campaign periods.

Where is my Loyalty Program profile?

You can find it in your loyalty account on our website within your profile.

In this part, you can find out how much RSD you currently have, you still have left.

Who can I turn to for help or support?

For all questions or concerns regarding the loyalty program, you can contact us by writing to the e-mail address info@ponchico.com.

It will be our pleasure to answer all your questions.